At Dormio we really take the time to find the best mattress for you. Our sales process isn’t rushed and we will analyze your posture on various mattresses with different firmness levels to find the right one for your body type and preferences. Occasionally, some customers discover after sleeping on their new mattress for a time that they would prefer something softer or firmer. To ensure you have the mattress you need, we offer our comfort exchange program. Our zippered design allows us to change layers within the mattress to adjust the comfort level. If within 90 days of delivery you want to make a change to the firmness of your mattress, let us know and we will make the adjustment right in your home local customers, or via courier for out of town customers.*
*Applies to mattresses only. Comfort exchange options are limited to the scope of that particular mattress. One comfort exchange available per mattress or one comfort exchange for each side in the case of dual comfort mattresses. California King & Twin XL sizes excluded from comfort exchange program.