We ship anywhere in Canada!
Whether it is our local white glove delivery or a simple drop shipment to Whitehorse, your Dormio product will arrive on time and for a low cost, or in many cases — free! Many of our products offer free shipping across Canada but for some remote locations we reserve the right to add a surcharge.
Our local deliveries are handled by our in team and for areas further out we use reputable carriers to make sure your order gets to you on time and in perfect condition.
For online orders, your shipping cost if applicable will be calculated on the checkout page and once your order has left our warehouse, we will send you an email with the tracking number should you wish to track your package.
Our local white glove delivery area includes Belleville to the east and Sarnia to the west, down to Chatham and all along Lake Erie. We will deliver as far north as Parry Sound. If you are outside these areas we will ship via a reputable cartage company.
For local deliveries, your delivery time will be confirmed the day before your scheduled date and you’ll be given a 3 hour delivery window.
Upon arrival our drivers will come in to inspect the location of your new mattress. We ask that you have the delivery space ready. If we are removing your old mattress, you should strip the linens off your old bed, detach the head existing headboard, footboard from your old frame. We ask that you clear any obstacles in the path of delivery and remove any fragile items. During winter conditions, please ensure that walkways are clear of snow and ice.
We will assemble your new mattress in the room, paying special attention to the accuracy of any customized selections. As most of our beds offer customization options, you will see our delivery team work with a drawing of your new mattress, making sure all the right pieces are put in the right place.
We remove and take away all of the shipping packages so all you need to do is get your best nights sleep.